They said things like ‘You are so harsh’ and ‘I could never have said that to anyone.’ But he did take it on board and agreed a simple plan to address the issue.Įven afterwards not all my colleagues agreed with my approach. Brian did get angry, embarrassed and upset. I felt it was our responsibility to speak to him about it because it could lead to far more serious problems. They said ‘How would you like it if someone told you that you stink?’ But none of my colleagues were prepared to speak with Brian because they felt it would be too awkward and upsetting for him. It led to snide comments from other residents and frustrations grew among those who shared the TV lounge or canteen area with him.Īll the staff agreed that something should be done about the issue. His lack of personal hygiene and reluctance to wash his clothes became a real issue. One resident (lets call him Brian) had incredibly strong body odour.
In the mid-1990s, I worked in a large hostel for 140 homeless people.
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